VisaRequest Privacy Policy

By selecting VisaRequest Pty Ltd as your preferred immigration service provider, you acknowledge our expertise, in-depth knowledge, and understanding of the immigration system relevant to your specific case. As part of our services, we may provide certain intellectual property, including forms, documentation lists, and detailed instructions on how to complete and submit essential documents for your application process.

Commitment to Privacy

VisaRequest is committed to safeguarding your privacy and the personal information you provide to us. Your data is stored on a secure, dedicated server protected with the latest technology. To help you better understand how your information is handled, this Privacy Policy explains our online information practices and your choices regarding the collection and use of your data.

Information We Collect

This Privacy Policy covers the personal information collected by VisaRequest. We do not sell or license your personal information. However, we may share your data with trusted business partners who work on behalf of VisaRequest to deliver services. These partners are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

Email Communication

We use return email addresses solely to respond to the inquiries we receive. These email addresses are not used for any other purpose and are never shared with external parties.

Use of Personal Information

VisaRequest does not use or share personally identifiable information provided to us online for purposes unrelated to those outlined in this policy without providing you the opportunity to opt-out or restrict such uses.

Intellectual Property Rights

All content on this site—including text, graphics, button icons, audio and video clips, digital downloads, data compilations, and software—is protected and may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without the prior written consent of VisaRequest and/or its third-party providers and distributors. You may, however, download, display, and print materials for personal, non-commercial use.

Disclaimer

© VisaRequest 2024. Website design & Web Development by Omvo Web Media.

VisaRequest Pty Ltd provides visa types and requirements in good faith to assist potential travelers and to uphold integrity in the visa application process. However, VisaRequest and its affiliates disclaim all liability for any loss, damage, injury, or expense arising from the use of or reliance upon the information provided on this website.

If you believe that material hosted on our website infringes your copyright, you (or your agent) may contact us to request the removal or restriction of such material. Please send infringement notices to visa@visarequest.co.za.

Loss, Damage, or Injury

VisaRequest will not be held liable for any loss, damage, or injury unless it is proven that gross negligence was displayed by our staff. We are not responsible for any consequential, indirect, or special losses, including but not limited to loss of profits.

Decision-Making

VisaRequest does not have decision-making authority in any application process. Therefore, we cannot be held responsible for outcomes determined by government authorities. In the event of an unsuccessful application, VisaRequest may, if reasonable, make representations to the relevant government authority upon the client’s request. However, the final decision remains at the discretion of the authority.

Legal Jurisdiction

This Agreement shall be governed by the laws of South Africa. You consent to the exclusive jurisdiction of the South African courts. Any claim or cause of action related to your access or use of this site must be filed within two (2) years from when such claim or action arose.

If VisaRequest or its affiliates need to enforce this User Agreement, they are entitled to recover reasonable attorney’s fees and litigation costs, in addition to any other relief granted by law or equity.